Submit Trafficking Victim Dispute

Pinnacle Investigations is committed to protecting the victims of trafficking.

As such, trafficking victims can request that Pinnacle Investigations remove negative information related to trafficking from your background check.

If you would like to request that information be removed from or not entered into a background check from Pinnacle Investigations, there are two ways you can let us know:

1. You can send your request with the required documentation to one of our mailing addresses, OR
2. You can submit a request electronically via email to one of our support email addresses.

Clear directions for submitting your request for both Option 1 and Option 2 are listed below. However, if you need additional help, our team is here to support you through this process.

Please email:

• [email protected]
• [email protected] or
• Call our Toll-Free Number (800) 955-5306 if needed.

Instructions for submitting a request to block adverse items resulting from Human Trafficking.

We require you to provide:

A) “Appropriate proof of identity” as part of your submission to us to request a block of adverse items of information that resulted from trafficking. 

Please provide as much information as you have.

1.  First, Middle, Last Name
2.  Any other or previously used names,
3.  Current and/or recent full address (street number and name, apartment number, city, state, and zip code),
4.  Social Security Number
5.  Date of Birth
6.  Additional proof of identity if needed. Copies of government-issued identification documents, utility bills, and/or other methods of authentication of a person's identity,

B) Trafficking Documentation. 

• Victim Determination Information. Victim determination is generally defined as documentation of a determination that a consumer is a victim of trafficking, made by either:
• a Federal, State, or Tribal governmental entity;
• a court of competent jurisdiction, which includes certain documents filed in court;
• a non-governmental organization or human trafficking task force, including victim service providers affiliated with these entities, authorized by a Federal, State, or;
• Tribal government entity; or a self-attestation by a consumer who identifies as a victim of trafficking that is signed or certified by a Federal, State, or Tribal government entity, court of competent jurisdiction, or an authorized representative of these entities.
• Identified adverse items of information.

C) Identified adverse items of information.

Documents that identify items of adverse information that should not be furnished by us because the items resulted from a severe form of trafficking in persons or sex trafficking. An “adverse item of information” could include records containing derogatory information, such as payment delinquencies or defaults, records of coerced debt, records of criminal arrests and convictions, and records of evictions or non-payment of rent.
 
D) Communication Preference
 A preferred means of written communication to you. This can be a mailing address or email address.

Please mail the above information to either of these mailing addresses:

Address One:

Pinnacle Investigations
ATTN: Human Trafficking Request
920 N Argonne Road, STE 200
Spokane Valley, WA 99212

Address Two:

Pinnacle Investigations
ATTN: Human Trafficking Request
1001 S Main Street, STE 4085,
Kalispell, MT 59901

To submit a complaint via the CFPB please: Click Here

If you have questions regarding what to provide, contact us by phone, fax, or email listed below:

Contact Us

Toll-Free: (800) 955-5306
Toll Free Fax Number: (888) 925-9792
Email: [email protected] or [email protected]